Terms and Conditions

​Discovery Call Policy:

The client receives a complimentary 45-minute Discovery Call to explore coaching opportunities and assess fit. The coach will decide if there is a good match between both parties and inform the client whether to proceed with coaching or seek alternatives. There is no obligation for either party to continue after the call, only the request that the client clearly communicate their disinterest in a professional manner if they wish not to move forward.

 

Coaching Policy:
1. Coaching Relationship

Coaching is a collaborative relationship focused on personal growth, intentional living, and aligned results. Coaching is not therapy, counseling, or a substitute for mental health treatment. It is the Client’s responsibility to consult a licensed mental health professional if such services are needed.

 

2. Commitment & Session Logistics
This coaching partnership spans a minimum of 6 months.
Sessions are conducted virtually via Google Meet.
The Client agrees to attend all sessions on time. If the Client is more than 15 minutes late without communication, the session is forfeited.
All sessions must be used within 8 months of the Coaching start date. After that point, any unused sessions are expired and non-refundable.

 

3. Rescheduling Policy
The Client may reschedule up to 24 hours in advance of a session.
Requests made within 24 hours are at the Coach’s discretion.
No-shows or last-minute cancellations count as used sessions.

 

4. Payment Terms
Option A – Pay in Full
The Client receives 10% off by providing total payment prior to the first session.
Option B – Monthly Payment Plan
The Client agrees to 6 monthly payments, due on the same date each month.
Payments are required regardless of attendance, scheduling, or personal circumstances.
The Client is responsible for completing all 6 payments in full.

 

Late Payments & Failed Cards
If a payment fails, the Client has 3 calendar days to update the payment method.
After that period, a $35 late fee per day may apply.
If payment is not received within 7 days, coaching services will be paused.
Blocked or reversed payments will result in immediate suspension of services, and the outstanding balance may be referred to collections or legal action.
The Client remains fully responsible for the entire contract balance plus processing, recovery, legal fees, and applicable interest.

 

Chargebacks & Disputes
Filing a chargeback or payment dispute does not release the Client from financial responsibility.
The Coach reserves the right to pursue collections, legal action, or arbitration in the event of unresolved disputes.

 

5. Cancellation & Termination
Client-Initiated Cancellation
Once the program has begun, no cancellations or refunds will be accepted. The Client is responsible for completing the full payment plan, even if they choose to stop participating.

Coach-Initiated Termination
The Coach reserves the right to terminate the agreement if there is disrespect, dishonesty, breach of agreement, or a harmful dynamic. No refunds will be issued.

 

6. Confidentiality
All information shared during sessions will be kept confidential, unless required by law (e.g., risk of harm to self or others). The Client’s identity, progress, or session content will never be shared without written consent.

 

7. Communication Boundaries
Between sessions, support is available via text or email for check-ins and scheduling.
Coaching is not offered via phone, social media DMs, or other platforms unless otherwise agreed upon in writing.

 

8. Legal & Financial Accountability
This agreement is legally binding and governed by Texas law.
The Client is responsible for all legal, processing, and recovery costs in the event of a breach, chargeback, or failed payment.
Non-payment may result in legal action or referral to collections.

 

9. Digital Signature Consent
The Client agrees that a digital or typed signature on this document is valid, legally binding, and enforceable in the same manner as a handwritten signature.

 

10. Client Responsibility
The Client understands that the success of coaching depends on their active participation, honesty, and commitment to the process. While outcomes are supported by the Coach’s expertise, results are not guaranteed and depend on the Client’s implementation of insights and strategies.

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Course Policy

Use of Courses: 

All courses and content provided by Living Intently, LLC are the exclusive property of the company. The materials may only be used for personal purposes. Any other use, including sharing, distribution, or reproduction, requires written permission from Living Intently, LLC. Registrants are prohibited from sharing, communicating, publishing, or distributing any part of the course, including login details, recordings, references, links, or other materials. Upon joining a course, registrants will have lifetime access. However, access may be revoked if any policies are violated.

 

Effective Period:

These terms apply upon registration, during participation in the course, and after completing, withdrawing from, or terminating enrollment.

 

Refunds:

Registrants may withdraw from the online program at any time; however, once they log in to the course, no refunds will be issued under any circumstances.

 

Speaker Policy

Booking & Payment Policy

To secure an event date, a non-refundable deposit of 50% of the total speaking fee is required at the time of booking. The remaining 50% is due no later than 3 days before the event. Full payment must be received and cleared before the speaking engagement begins.
 

Speaking fees are determined based on travel requirements, event duration, and logistics. A customized quote will be provided based on the event’s needs and location.

No services will be rendered without full payment.

 

Cancellation Policy

All cancellations must be submitted in writing. The following terms apply:

30 or more days before the event: The deposit is retained. No additional payment is required.
15–29 days before the event: 50% of the total speaking fee is owed no later than 3 days before event date.
0–14 days before the event: 100% of the total speaking fee is owed no later than 3 days before event date. No refunds will be issued.

These policies apply regardless of the reason for cancellation to protect preparation time, opportunity costs, and scheduling limitations.

 

Rescheduling Policy

Requests to reschedule must be submitted in writing and are subject to availability.

30 or more days before the event**: The event may be rescheduled once at no additional cost. The new date must fall within the same calendar year.
Fewer than 30 days before the event: A rescheduling fee of $250 may apply, depending on the location and logistical requirements.

If the speaker is unavailable on the rescheduled date, the original cancellation policy will apply. A revised agreement must be signed to confirm the new date.

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Late Payment Policy

If the final balance is not paid by the agreed-upon due date:

A $50 late fee per day will apply beginning the day after the payment was due.
If payment remains outstanding after 7 days, the agreement may be subject to legal or collection action.
The client is responsible for all recovery costs, including but not limited to legal fees, collection agency fees, and processing fees.

 

Force Majeure

Neither party shall be held liable for failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, medical emergencies, government restrictions, or acts of God. In such cases, both parties agree to reschedule in good faith.
 

For further details or to discuss specific arrangements, please reach out to us!